Shipping Policy

Below is the average delivery time for all of our orders:

  • Once the order is placed, we take 1 to 3 business days to process it. On weekdays, this takes one business day, but if you order on Friday evening or over the weekend, it may take a bit longer.
  • Once your order is processed, it will be shipped, and delivery will typically take 8 to 12 business days. We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, feel free to contact our customer service team. Below, we explain how your order will be processed and delivered.

Placing an Order

The ordering process on Nebeys Jewelry is as simple as possible. First, you need to go to the product page and add the item you want to your cart. To do this, click the black "Add to Cart" button.
Here, it is important to check that you have selected the correct variants. If everything is in order, click the "Proceed to Checkout" box. On the information page, you will need to enter the correct details. Ensure that all the information is accurate. Once this information is filled in correctly, you can click the "Continue Shipping" button.
On the "Shipping" page, you will have the chance to review the address details you entered. It will also indicate that every shipment is sent completely free of charge. As a gesture of appreciation to our customers, we always cover shipping and delivery costs.
You can now continue by clicking the "Proceed to Payment" box.
On the payment options page, you can choose from various payment methods. On hellostella.com, all payment options are SSL encrypted, ensuring that you can always count on a secure payment environment.

  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • PayPal account
  • EPS
  • Immediate payment

Once you have selected the right payment method, click the "Complete Order" box, and you will be redirected to your chosen payment method. Follow the instructions on that page to complete your order. In the unlikely event that you experience any issues with your order, you can always contact us.

Shipping Fees

We cover the shipping fees for each order. All our products are delivered to your door 100% free of charge. There is no minimum order quantity required.

Shipping Your Order

Found the perfect look or accessory on our website? Then, you want to enjoy it as quickly as possible! That's why we ensure that your order is processed and shipped as quickly as possible.
To ensure we can charge fair prices for our products, we have chosen to collect packages in large quantities and ship them all at once once we have reached our minimum quantity. We hope you understand and that you will be ready to help us create a better and healthier world.
Note: Like many other online stores, we are very busy, and there may be delays due to the coronavirus crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure that your order is shipped today, please contact us by email. Our service team will be happy to advise you on the best solution.

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