General terms and conditions
1. General Terms
By placing an order with Nebeys Jewelry, you agree to abide by these terms and conditions, which govern your use of our website, the products we offer, and our services. Please read these terms carefully before making a purchase.
2. Orders
All orders are subject to acceptance and availability. Once you place an order, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it. Acceptance of your order will only occur once we dispatch the goods.
3. Prices and Payment
All prices listed on our website are in Euro's, and we may update them at any time. We accept a variety of payment methods, including credit cards, PayPal, Klarna, and other secure payment options. Please ensure that your payment details are correct before completing your order. If there are any payment issues, we will contact you to resolve them.
4. Shipping and Delivery
We strive to ensure timely delivery of all orders. Please refer to our shipping policy for detailed shipping times and charges. Delivery times may vary depending on the destination and shipping method selected. Please note that international shipping may be subject to customs duties or taxes, which are the responsibility of the customer.
5. Returns and Refunds
We accept returns in accordance with our return policy. Items must be returned within the specified period and in their original condition. Any items that are used or damaged due to customer negligence may not be eligible for a refund. Shipping costs for returns are borne by the customer, unless the product is defective.
6. Privacy Policy
We respect your privacy and protect your personal information. All data provided during the ordering process is used solely for processing your orders and providing our services. We will not share your personal information with third parties without your consent.
7. Product Availability
All items listed on our website are subject to availability. If an item is out of stock or discontinued, we will inform you immediately, and you will be given the option to cancel or modify your order.
8. Customer Support
If you have any questions or concerns about your order, please contact our customer service team at info@nebeysjewelry.com We are here to assist you and ensure that your experience with Nebeys Jewelry is as smooth as possible.
9. Limitation of Liability
Nebeys Jewelry will not be liable for any indirect, special, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the goods purchased.
10. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.